MP Estate Planning UK

What if Attorneys Disagree? How to Resolve Disputes

lasting power attorney

We explain what happens when an LPA team cannot agree. Our aim is to keep day‑to‑day decisions moving while protecting the donor’s interests.

Disagreements often centre on care, spending, investments or the sale and management of property. Large gifts usually need court approval, and questions about capacity can make decisions harder.

Most issues settle after a calm meeting or mediation. We encourage early record‑keeping and prompt advice from a solicitor to stop a small disagreement becoming a formal attorney dispute.

The golden rule is simple: attorneys must act in the donor’s best interests, not personal preference. If an LPA asks for joint decisions, one attorney cannot press on alone.

Key Takeaways

  • Keep everyday choices moving while protecting the donor.
  • Talk, record decisions and seek mediation before court action.
  • Act in the donor’s best interests at all times.
  • Common flashpoints: money, care and capacity — handle them calmly.
  • Early legal advice from a solicitor often saves time, stress and cost.

When joint attorneys disagree under a Lasting Power of Attorney

The key detail is how your LPA is written. The document may appoint people to act jointly or jointly and severally. That single phrase usually decides whether a disagreement causes a full stop or whether one person can take action.

Joint appointment means everyone must agree to make decisions. If one person cannot act, the others normally cannot carry on unless the LPA says they may, or a replacement attorney steps in.

lasting power attorney

  • Joint vs jointly and severally: jointly = all must agree; jointly and severally = one can act alone.
  • Real-life deadlock: one wants to pay a care home deposit now; the other wants three quotes. The donor can lose their place while they argue.
  • Check limits: your lasting power document may still restrict big moves, like selling property, even where separate action is allowed.
  • Practical steps: agree timelines, set an urgent‑decision process and name replacement attorneys to avoid delay.

We always bring the focus back to the donor. The purpose of a lasting power arrangement is to protect them and keep essential decisions moving. For practical tips on avoiding stalls in a joint LPA, see our guide on effective strategies to avoid conflicts in a joint.

Understanding your legal duties under the Mental Capacity Act 2005

The Mental Capacity Act gives us a simple frame to make tough calls with care. It sets out duties so that all decisions support the donor’s welfare. We use the same step‑by‑step test when judging mental capacity and when making choices for someone else.

Best interests decision-making and supporting the donor to decide

Best interests means focusing on the donor’s wishes, values and safety. Choosing a care home is about what suits the donor, not the attorney’s convenience.

Capacity can change with the issue and over time. A person may decide what to eat but not grasp a property sale. We suggest simple questions, familiar settings and professional help to help the donor make their own choices.

Keeping records and consulting relevant people

Good notes protect everyone. Record who was consulted, what options were considered and why the decision was reached.

  • Write brief meeting notes.
  • List people consulted — family, carers, GP or social worker.
  • Explain clearly how the decision serves the donor’s interests.

What the Office of the Public Guardian oversees

The Office of the Public Guardian registers LPAs and checks conduct to reduce abuse or neglect. They can investigate concerns and offer guidance when supervision is needed.

For a plain explanation of attorney duties and family obligations see our guide on power of attorney obligations to family.

mental capacity

Common causes of attorney disputes in families

What looks like a single disagreement often hides years of unmet grievances. We map the common triggers so you can see what really drives the row and act early.

Different views on care, routine and living arrangements

Care choices are deeply personal. One family member may want the donor to stay at home. Another may favour assisted living or a nursing home.

Such decisions need facts, not assumptions. Timelines and clear roles help stop delays that harm the donor.

family care

Personality clashes, mistrust and poor communication

Personality clashes make simple matters hard. One attorney feels excluded. Another feels criticised. Soon every choice becomes a test.

We advise short notes, regular updates and a simple process for urgent decisions.

Family tensions, separation and conflicts of interest

Longstanding family tension, divorce or blended relationships can split family members into sides. Money worries add mistrust.

  • Conflicts of interest: an attorney who is also a beneficiary may favour inheritance over wellbeing.
  • Mistrust about money often follows when one person has managed finances alone.
  • We focus everyone back on the donor. Their welfare, not winning, must guide the matters at hand.

Financial disagreements: property, investments, spending and gifts

Arguments over cash move fast because figures are clear and consequences are visible. Money touches every part of care and future inheritance. That is why sensible, transparent steps matter from day one.

finances

Managing bank accounts, bills and day-to-day finances

We advise simple routines for day‑to‑day affairs. Keep a clear budget, set direct debits and record payments.

Short meeting notes and account summaries for co‑attorneys reduce suspicion. Shared ledgers stop small issues becoming larger ones.

Disagreements about selling or managing the donor’s property

Choices include selling, renting or holding a home for the donor’s return. Each option has practical risks: maintenance, empty property and insurance gaps.

Delays can cost care places or increase expenses. We recommend prompt valuations and written reasons for any major step.

Investment decisions and risk appetite

Investment decisions must match the donor’s likely needs and risk profile. “Playing safe” is not always best for long‑term care costs.

We favour professional advice and a short written strategy to show why a particular approach serves the donor.

Gifts and when court approval is needed for large gifts

Modest, customary gifts are often allowed. Large transfers, such as sums that affect inheritance, usually need Court approval.

“Keep receipts, share summaries and explain big payments.”

  • Money causes conflict because it is measurable and affects many people.
  • Transparency—receipts, summaries and reasons—reduces mistrust.
  • We can set guardrails: valuations, professional advice and proportionate safeguards to protect the donor.

Capacity disputes: was the LPA valid and does the donor still have capacity?

Sometimes the real issue is whether the donor could follow the explanation when they signed the lasting power. Questions then spread to whether they can make a particular decision today.

Two common flashpoints are challenged capacity at the time of signing and capacity for a specific decision now. Both can affect whether an LPA or an action under it is valid.

Challenges to mental capacity at the time the document was made

Concerns here often mention dementia, pressure from a relative or a rushed meeting without clear explanation.

We recommend a contemporaneous record, witness statements and a clinical opinion to show what the donor understood.

Disagreement about current capacity to make a decision

Capacity is not all or nothing. A donor may handle small choices but struggle with complex financial decisions.

Practical steps include a professional capacity assessment and clear notes showing how the donor was supported to decide.

Even if capacity is in doubt, the donor’s wishes and values still guide decisions.

IssueEvidence to gatherWhen to seek help
Capacity at signingWitness notes, GP records, explanation givenIf major assets or odd timing are involved
Capacity for a current decisionCapacity assessment, recent behaviour, communication supportFor high‑value or welfare decisions
Entrenched disagreementAll records, statements and medical reportsWhen the Court of Protection may need to give directions
capacity

Where evidence is unclear and the matter is serious, get specialist legal advice. The Court of Protection can provide court protection and directions if an entrenched dispute cannot be settled.

Early resolution options before formal action

A short, focused meeting can turn a deadlock into a clear plan of action. Start by setting a clear agenda, the decision needed and a deadline. Keep the donor’s wishes at the centre of every discussion.

Structured discussions work best when everyone knows what to bring. Ask for facts: care assessments, costs and medical notes. That keeps the talk practical and calm.

Agreeing a simple decision-making process

  • Gather the facts.
  • List realistic options and their risks.
  • Consider the donor’s wishes and best interests.
  • Agree the final decision and record it in writing.

Set ground rules: response times, who contacts the care home or bank, and how updates are shared. These small rules stop repeated interruptions and reduce heat in a team.

Using professional input to unlock deadlocks

Sometimes outside advice clears the fog. A GP can clarify care needs. An independent financial adviser can explain affordability. A solicitor can interpret what the LPA allows.

We can act as a calm, experienced team to lay out options, offer practical advice and steer everyone back to workable solutions. Early action protects the donor and limits risk to their assets.

early resolution options

“Practical, recorded decisions now often avoid formal action later.”

For further guidance on contesting wills and options that follow, see our short guide on dispute a will.

Mediation for attorney disagreements: faster, private, practical

A structured mediation session can turn repeated arguments into clear, practical steps.

In plain terms, a trained, neutral mediator helps everyone talk through options. They keep the meeting focused and test compromise ideas. This is often quicker and kinder than a full hearing.

How mediation works in Court of Protection matters

Mediation can start before anyone issues papers. It can also run alongside an ongoing court process. Where safeguarding concerns arise, mediation can work with protective steps.

Key features:

  • Private sessions that avoid publicity.
  • Short, goal‑driven meetings with a neutral chair.
  • Evidence and documents shared in advance so talks remain factual.

What a mediated agreement can cover

Mediation can settle care plans, spending limits, investment strategy and property management. It can also set rules for gifts and for how attorneys will communicate.

We write agreements clearly so responsibilities are obvious. Where needed, an agreement can be recorded and reflected in court directions to give it enforceable weight.

Why the court encourages alternative dispute resolution

The court encourages ADR because it is usually quicker and less costly. It reduces family stress and keeps the focus on the donor’s welfare.

“Mediation often saves time, money and emotional strain.”

We can help you prepare, present evidence and aim for an agreement that protects the donor and avoids lengthy court protection proceedings.

resolving disputes between attorneys uk: when to involve the Office of the Public Guardian

When patterns of concern appear in how affairs are run, the public guardian may need to be alerted. We say this because repeated failings can harm the donor or their finances.

When to contact the Office of the Public Guardian

  • Serious ongoing disagreement that stops care or essential payments.
  • Clear signs of misuse of funds or unexplained withdrawals.
  • Failure to act in the donor’s best interests or risks to their safety.

What the OPG can do: guidance, safeguarding and investigations

The office public guardian can give practical guidance and open investigations. It can arrange safeguarding action if the donor appears at risk.

Do not expect the OPG to referee every simple disagreement. It does not manage day-to-day decisions made for the donor. It focuses on serious concerns and misconduct.

Information and evidence to prepare

Clear records speed any OPG response. Gather timelines, summaries of disputed decisions made and copies of relevant correspondence.

Type of evidenceWhy it mattersExamples
Financial recordsShows patterns and unusual activityBank statements, invoices, property sale documents
Decision logsExplains how and why choices were madeMeeting notes, emails, copies of care plans
Professional reportsIndependent view on capacity or misuseGP letters, social-worker reports, solicitor notes

“Good records protect the donor and help show honest decision-making.”

We can help you prepare evidence, draft clear summaries and advise urgent protective steps if risks are high. Our aim is to keep the focus on safeguarding the donor, not assigning blame.

Applying to the Court of Protection for directions or removal

Some cases reach the point where only the court can make a binding decision for the donor’s welfare. When delay harms the donor, or attorneys cannot act lawfully, an application to the Court of Protection is appropriate.

We explain what follows and how to prepare.

When court action becomes necessary

The tipping point is clear: the donor is at risk, urgent payments stop, or serious allegations need a formal ruling.

In those situations, we recommend prompt legal advice and early contact with a solicitor who knows Court of Protection work.

Possible outcomes: directions, replacement attorneys and protective orders

  • The court can give binding directions on a disputed decision.
  • It can remove or appoint replacement attorneys or deputies.
  • It can make protective orders to stop harm or unauthorised payments.

How to comply with Court of Protection formalities

Forms, notices and correct supporting evidence matter. Mistakes delay outcomes and raise costs.

Collect records, medical reports and a clear explanation of why the application is needed.

Trigger for courtWhat court protection can doEvidence to prepareTypical response
Urgent risk to donorProtective orders; urgent directionsBank records; care notes; GP letterDays to weeks (urgent route)
Deadlock blocking careDirections; appoint replacementMeeting notes; witness statementsWeeks to months
Allegation of misuseRemoval; investigation ordersFinancial audits; reportsMonths (complex cases)
Unclear capacity at signingFindings on validity; directionsMedical evidence; solicitor reportsWeeks to months

“The court’s role is to protect the donor, not to pick sides in a family argument.”

With specialist legal advice we help bring proportionate applications, respond to allegations and keep the donor’s interests central. A skilled solicitor makes the formalities faster and the outcome more likely to protect assets and wellbeing in these matters.

If there is no LPA: deputyship and when the court appoints an independent panel deputy

Absent an LPA, the legal route is deputyship — a court-appointed role that brings ongoing oversight.

We explain deputyship as the court-created alternative when a donor has not named an attorney. The Court of Protection appoints a deputy to make decisions on financial and sometimes welfare matters.

How deputies differ from chosen attorneys and why the process is slower

An attorney is chosen by the donor in advance. A deputy is picked by the court after capacity is lost.

The deputy route is usually longer and costlier. It needs a formal application, reports to the court and regular oversight. Families often find the extra time and administration frustrating.

When the court may refuse a family member as deputy

The court can refuse a nominee if there is a conflict of interest, worrying financial history, evidence of abuse or signs of undue influence.

Ongoing family friction or a need to investigate conduct can also push the court away from appointing relatives or friends.

When an independent panel deputy is appointed

In major family conflicts, the court may appoint an independent panel deputy — often a solicitor or professional trustee.

That choice gives the donor stable, neutral management. It can reduce future conflicts and protect the donor’s interest when families cannot agree.

“An independent deputy can be the cleanest, most protective solution in high‑conflict cases.”

  • We advise on deputyship applications and collate evidence for the court.
  • We respond to court queries and aim to limit delay and cost.
  • Our experience helps move matters towards safe, practical outcomes for the donor.

Costs, risk and protecting the donor’s assets during a dispute

Legal costs and poor communication can quietly eat into the funds meant to pay for care.

Many Court of Protection and related costs are paid from the donor’s estate. This is the usual rule. However, if the court finds an application was made in bad faith or unreasonably, costs can be shifted onto an individual.

How costs are paid and when that can change

That rule matters because drawn-out fights can reduce money for everyday needs. Poor handling of the donor’s affairs risks stripping cash that should cover care and adaptations.

Urgent steps to prevent financial loss

  • Freeze questionable transactions with the bank where possible.
  • Secure deeds and property keys to stop unauthorised sales.
  • Limit or change online banking access and set short-term safeguards.
  • Seek rapid court directions if harm is imminent.

We act quickly to protect a client’s finances while allowing reasonable spending for comfort and safety.

Recognising warning signs of abuse or undue influence

Look for sudden changes in spending patterns, isolation of the person, or pressure to make gifts or transfers. These are clear red flags.

ActionEffectUrgency
Freeze accountsStops suspicious withdrawalsImmediate
Secure propertyPrevents unauthorised salesHigh
Seek directionsCourt protection and clear authorityShort-term

“Acting early to protect a vulnerable person’s money is about care, not punishment.”

We give clear legal advice and practical steps so the donor’s interests stay central. For tips on avoiding joint power problems see avoid joint power problems.

Conclusion

When family tensions rise, a clear pathway protects the donor and keeps essential decisions moving.

We summarise the practical route: check what the LPA allows, follow Mental Capacity Act duties, keep brief records, try a structured discussion and use mediation where possible. If needed, involve the Office of the Public Guardian or the court for directions.

Our team helps clients at every stage — from early advice and document review to mediation support and court applications. We act quickly to protect care, finances and capacity matters with calm, hands‑on experience.

If you are stuck, please visit our estate planning advice to speak with a friendly solicitor. Most cases settle with the right process, the right evidence and a focus on the donor’s best interests.

FAQ

What if attorneys disagree? How can we resolve a deadlock?

When joint attorneys reach a deadlock, we advise starting with a calm, structured discussion to narrow the issues. Check the Lasting Power of Attorney (LPA) for wording — some LPAs allow joint decision-making, others permit attorneys to act “jointly and severally” (either together or separately). If talks fail, bring in an independent professional such as a solicitor, care manager or GP to offer practical guidance. Mediation is a faster, private option to reach an agreement. If all else fails, apply to the Court of Protection for directions. The court can make binding decisions, replace an attorney or order protective measures.

Why do decisions stall when attorneys must act together?

Decisions stall when attorneys must act together because every major choice needs unanimous agreement. Differences in opinion, risk tolerance, location or understanding of the donor’s wishes can create delays. We recommend clear ground rules for how decisions will be made and a process for resolving disagreements in advance. Keeping short written notes of meetings and reasons for decisions helps if a formal review is later needed.

What does "joint" versus "jointly and severally" mean in an LPA?

“Joint” means all named attorneys must act together for any decision. “Jointly and severally” means each attorney can act alone or together. The LPA’s wording decides who can sign documents, access accounts or make care choices. If the LPA is unclear, a solicitor can advise and, where necessary, the Court of Protection can interpret the donor’s intent.

What duties do attorneys have under the Mental Capacity Act 2005?

Attorneys must act in the donor’s best interests, consider less restrictive options and support the donor to make their own decisions where possible. They must keep clear records of decisions, consult people close to the donor, and avoid conflicts of interest. The Office of the Public Guardian (OPG) oversees compliance and can investigate concerns.

How should attorneys decide what is in the donor’s best interests?

Best interests decisions focus on the donor’s past and present wishes, values and beliefs. Attorneys should ask the donor, when possible, consult family, friends and health professionals, and balance benefits against risks. Record the reasons for decisions and the people consulted. This paper trail is essential if the decision is reviewed.

What records should attorneys keep and who should they consult?

Keep dated notes of meetings, decisions, bank statements, receipts and copies of correspondence. Consult the donor, named people in the LPA, close family and relevant professionals such as doctors, social workers and financial advisers. Good records build trust and help if the OPG or the Court of Protection needs evidence.

What role does the Office of the Public Guardian play?

The OPG registers LPAs, supervises deputies, offers guidance and can investigate concerns about an attorney’s conduct. They may issue supervision or apply to the Court of Protection if serious harm or misuse is suspected. Contacting the OPG early can prevent escalation and protect the donor’s interests.

What causes most family disagreements over attorney decisions?

Common causes are different views on care and living arrangements, personality clashes, poor communication and conflicts of interest such as financial ties or relationship breakdowns. Clear communication, early planning and documenting the donor’s wishes reduce tension.

How should day-to-day finances be managed to avoid conflict?

Use a single, transparent system for bills and spending. Keep separate records for personal and donor expenses. Notify banks of the LPA and agree simple rules for withdrawals, routine payments and how gifts are handled. Regularly share accounts with named family members to maintain trust.

What happens if there is disagreement about selling the donor’s property?

Selling property is a major decision. Attorneys should check the LPA for property powers and consider the donor’s wishes, housing options and financial implications. Professional valuation and legal advice help. If attorneys cannot agree, seek mediation or apply to the Court of Protection for directions.

Can attorneys make investment decisions and how are risks managed?

Yes, if authorised by the LPA. Attorneys must act prudently and in the donor’s best interests, balancing income needs, long-term security and risk appetite. Seeking regulated financial advice is good practice, and keeping records of investment rationale protects the attorney if questioned.

Are large gifts allowed and when is court approval needed?

Small, reasonable gifts aligned with the donor’s past generosity are usually acceptable. Large or unusual gifts, especially those that reduce the donor’s capital significantly, risk challenge. Seek legal advice and, where necessary, court approval before making substantial gifts.

How can the validity of an LPA be challenged on capacity grounds?

Challenges allege the donor lacked capacity when the LPA was made or that undue influence occurred. Evidence can include medical records, witness statements and contemporaneous notes. If credible concerns exist, apply to the Court of Protection. The court can set aside an LPA or limit its scope.

What if there is disagreement about the donor’s current capacity to make a decision?

Assess capacity against the Mental Capacity Act tests: understanding, retaining, using/weighing information and communicating the decision. A clinical assessment from a GP or specialist is often decisive. Temporary incapacity may be managed through supported decision-making or by applying to the Court of Protection if urgent decisions are needed.

What early steps can avoid formal court action?

Try structured discussions with an agenda and minutes. Use professional input — a solicitor, accountant or clinician — to clarify options. Mediation or a neutral third party often resolves matters quickly. Keep the donor’s best interests central to every conversation.

How does mediation work for Court of Protection issues?

Mediation brings parties together with a neutral mediator to find practical solutions on finances, care or communication. It is confidential, quicker and less costly than court. Mediated agreements can be put before the Court of Protection for approval, making them enforceable.

When should the Office of the Public Guardian be involved?

Contact the OPG if you suspect misconduct, mismanagement, abuse or if an attorney is failing in their duties. The OPG can advise, investigate and, where needed, refer matters to the Court of Protection or seek supervised arrangements.

When is Court of Protection action necessary?

Court action is necessary when there is risk of significant harm, persistent disagreement that puts the donor’s welfare at risk, disputes over the validity of an LPA or when replacement of an attorney is sought. The court can issue directions, remove attorneys or appoint deputies.

What outcomes can the court order in attorney cases?

The Court of Protection can give directions on specific decisions, disqualify or replace an attorney, appoint a professional deputy or order protective measures such as account supervision. Orders are tailored to protect the donor’s welfare and assets.

What if there is no LPA — how does deputyship work?

If no LPA exists and the donor lacks capacity, an interested person must apply to the Court of Protection to become a deputy. Deputies have similar duties to attorneys but the process is longer, more costly and supervised by the OPG. The court may appoint an independent panel deputy, often a solicitor, when family members are unsuitable.

Why might the court refuse a family member as deputy?

The court may refuse a family member if there is evidence of conflict of interest, abuse, a history of poor financial management or ongoing family tension that risks the donor’s welfare. The aim is to appoint someone who will act impartially in the donor’s best interests.

How are dispute costs usually paid and how can assets be protected?

Court and legal costs often come from the donor’s estate, which can deplete funds. To protect assets, act quickly: secure accounts, seek interim court orders if necessary, and avoid high-risk transactions. Keep detailed records and consider insurance or a professional deputy when disputes are costly or prolonged.

What are warning signs of abuse, coercion or undue influence?

Red flags include sudden changes to the donor’s financial arrangements, isolation from friends and family, reluctance to meet professionals, unexplained transfers or gifts, and intimidation. Report concerns to the OPG, local authorities or the police if criminal behaviour is suspected.

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